Orders placed after 3:00pm EST will be shipped within 2 business days.
Don’t let your favorite DWX products run out! We recommend ordering more CBD when you are half way through your supply. This will ensure you are not out of CBD. Or you could sign up for one of the autoship packages and your CBD will be shipped to you every month! As a bonus, when you sign up for an autoship package, you will get a free DWX affiliate membership. This will allow you to sell our CBD products and make commission on each sale! Please visit our “Become an Affiliate” page to find out more.
We ship to all 50 states and internationally.
International shipping rates apply, and there may also be longer shipping times due to customs.
If you would like to speak with someone, please call (248) 289-3288, Monday – Friday 9:00am to 6:00pm EST or email us at [email protected]
Return and Refund Policy:
We strive to provide you with excellent customer service and also want you to feel confident with your CBD purchase.
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made to [email protected] within 72 hours of receiving the product.
You will need to provide:
- detailed information for any product damaged
- photo proof of damage caused during shipping
If you are not satisfied with our products, you may request a refund within 14 days of receiving the product.
Please submit your request to [email protected] or call (248) 289-3288 to speak to a DWX Customer Service Representative.
Customer is responsible for return shipping.
Order Processing, Delivery Method and Timing:
Your shipping charges will be calculated and viewable at checkout. After an order has been received in our system, please allow 1-2 business days for your order to ship.
Shipments are sent using USPS First Class and USPS Priority Mail.
Shipping times are dependent on distance from our main warehouse and fulfillment center located in Michigan. Typical shipping times may vary from 4-7 business days (Monday to Friday) after processing times.
This does not include any potential delays caused due to inclement weather or holidays.
If you have questions about your order or shipping, please call us at (248) 289-3288 or email us at [email protected]
Shipping Methods & Estimated Dates:
USPS First Class: Domestic packages usually arrive within the end of 1-3 business days according to their website.
USPS Priority Mail: Domestic packages usually arrive within the end of 1-3 business days according to their website.